Privacy Policy

1. Information We Collect

When you create a CemeteryBase account, we collect your name, email address, and cemetery information. When families use your public grave search page, we do not require them to create an account or provide personal information to search.

For payment processing, we use Stripe. Payment card details are handled entirely by Stripe and never touch our servers.

2. How We Use Your Information

We use your information to:

• Provide and maintain the CemeteryBase service
• Process plot reservations and payments
• Send important service updates and billing notifications
• Respond to support requests
• Improve our product

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your data is stored securely on Supabase (PostgreSQL) infrastructure hosted in the United States. All data is encrypted in transit (TLS/SSL) and at rest. We implement row-level security to ensure each cemetery can only access its own data.

4. Cemetery Data Ownership

You own all cemetery records, maps, and documents you upload to CemeteryBase. You may export your data at any time in CSV format. If you cancel your subscription, you have 30 days to export your data before it is permanently deleted.

5. Public Grave Search

When you enable the public grave search page, burial record information you have marked as public (typically name, dates, and plot location) becomes accessible to anyone with your cemetery's URL. You control which fields are visible on your public page through your dashboard settings.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through the application.

8. Contact

If you have questions about this privacy policy, contact us at support@cemeterybase.com or visit our Contact page.